Privacy Policy

Welcome to DJJ Equipment. We are committed to protecting the privacy and security of our customers’ information. This policy outlines our practices regarding the collection, use, and sharing of your personal data.

2. Information We Collect We may collect the following types of information:

• Personal identification information (Name, email address, phone number, etc.)
• Demographic information (age, gender, etc.)
• Information related to your purchase or inquiries about our machinery.

3. How We Collect Your Data Your data is collected through various methods:

• When you register on our site, subscribe to our newsletter, fill out a form, or enter information on our site.
• Visit our site using cookies or similar technologies.

4. Use of Your Information The information we collect may be used in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings you are most interested in.
• To improve our website to better serve you.
• To administer a contest, promotion, survey, or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

5. Protection of Your Information We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Disclosure to Third Parties We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.

7. Your Rights You have the right to:

• Access your personal information.
• Correct any incorrect or incomplete information.
• Delete your personal information.
• Restrict the processing of your personal information.
• Object to the processing of your personal information.

8. Cookies and Tracking Technologies Explain how and why your site uses cookies and tracking technologies.

9. Third-party Links Occasionally, at our discretion, we may include or offer third-party products or services on our website.

10. Changes to This Privacy Policy We reserve the right to update or change our privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page.

11. Return Policy

At DJJ Equipment, we pride ourselves on the quality and reliability of our products, including wheel loaders, skid steers, forklifts, excavators, and excavator hiring services. Our aim is to provide detailed product descriptions and transparent information to help our customers make informed decisions before purchasing or hiring equipment.

No Returns Accepted:

Please note that DJJ Equipment adopts a no-return policy for all purchases and hires. We encourage our customers to review all product information, specifications, and rental terms carefully before finalizing their orders. Our dedicated team is always available to answer any questions or provide additional details about our machinery to ensure that your selection meets your needs and expectations.

Exceptions:

In the rare event that a product is delivered in a damaged state or significantly differs from its description on our website, we invite customers to contact us immediately. Please reach out to our customer service team at sales@djjequipment.com or call us at 1800355388 within 48 hours of receipt. We will assess the situation on a case-by-case basis and determine the appropriate course of action, which may include replacement or repair options.

Customer Support:

Our customer support team is here to assist you with any inquiries or concerns regarding our return policy or any aspect of our products and services. Do not hesitate to get in touch for assistance.

Thank you for choosing DJJ Equipment. We appreciate your understanding and look forward to serving your equipment needs.

12. Contact Us If there are any questions regarding this privacy policy, you may contact us using the information below:

• djjequipment.com.au
• sales@djjequipment.com.au
• 1800355388